All MaxxStick Pro Keyboard Joysticks Shipped After January 1, 2024 Have Our Newest Plug-and-Play Firmware Preinstalled.

Contact Our Support Team

Technical Support

Hello there! You’ve landed on our Technical Support Page. Got a problem with your MaxxStick? Don’t worry! Just fill out our support questionnaire. It helps us know what’s wrong and how our support team can help. We promise to get back to you in 3 days. We know waiting isn’t fun, but this helps us help you better. So, let’s start!

MaxxStick S3 & R3 360° Movement keyboard Joystick
MaxxStick S3 Pro

Answers to common Questions

Have you visited our Troubleshooting Page?

Before you start filling out the questionnaire, try checking out our troubleshooting guide first. It’s got answers to a lot of common questions. If you still can’t find what you’re looking for, then go ahead and fill out our technical support questionnaire. Our team is ready to help as soon as we have all the information we need.

Technical Support Form

Step 1 of 5 - Technical support for your joystick

Technical Support for your joystick

Welcome to the important part of this page - the tech support questionnaire. This is where you tell us all about your MaxxStick and any problems you're having. Each section is like a puzzle piece, and we need all the pieces to help you best. So, please fill out every section. After you've filled everything in, hit 'submit'. Then, our team will look over your answers. We'll get back to you in about 2-3 business days with some help. We appreciate your patience, and promise to work hard to solve your issues.